In addition to installing World-class systems, Avanit cares passionately about ensuring their ongoing performance is maintained to the highest standards. Avanit Systems have created unique Support Plans to maintain these systems through pro-active & re-active action.
The Plans are standard on all new client installations and are also available for non Avanit Systems installations.
All of the support plans have the following elements included as standard:
- Scheduled maintenance engineer visits, to clean, update software, test systems.
- Non-scheduled service engineer visits, as and when needed by customers usually to fault find problems customers might have with their system or further training required.
- Telephone & email support with a dedicated support team.
In addition to these Avanit recognises that not every system and client is the same so have put together some additional options from which you can create your own bespoke plan.
Additional Bespoke add ons:
- Out of hours support.
- Remote system maintenance & assistance.
- Network support.
- Extended Warranties.
- Advance equipment replacement.
For further information please email support@avanit.co.uk
